CUSTOMER PRIVACY POLICY

1. PURPOSE AND SCOPE OF PERSONAL DATA COLLECTION

DUC NAM TRADING MANUFACTURING IMPORT-EXPORT CO., LTD does not sell, share, or trade customers’ personal information collected on this website with any third parties. Personal information collected will only be used internally within the company. When you place an order, make a payment, or purchase products at Lygiaytogiay.com, the personal information we collect includes:

1.1 For Individual Customers:

  • Contact name (Personal or Company representative).

  • Phone number.

  • Email address.

  • Delivery address.

  • Transaction address.

1.2 For Companies (Organizations), Shops, or Stores:

  • Name of the company, organization, shop, or store.

  • Tax Identification Number (Tax Code).

  • Full name of the contact person.

  • Registered business address.

  • Contact phone number.

  • Email address.

  • Full legal company information (Trading name, address, tax code).

1.3 Purposes of Data Usage:

The information collected will be used for the following purposes:

  • Providing products requested by customers at Lygiaytogiay.com.

  • Notifying customers about delivery schedules and providing customer support.

  • Providing product-related information.

  • Processing requests, complaints, or inquiries made via our website.

  • Executing contracts with customers.

  • Handing over products and orders to customers.

  • Providing after-sales services and customer care.

  • Calculating commission discounts (%) for eligible customers.

2. SCOPE OF INFORMATION USAGE

  • We may share your name, phone number, and address with our internal delivery staff or third-party courier and COD (Cash on Delivery) services.

  • For registered members of Lygiaytogiay.com, we will use your personal information to send promotional news and updates.

  • You may opt-out of receiving these communications at any time by using the “Unsubscribe” function in our email notifications.

  • We strictly use your information for purchasing processes, ordering, contract signing, and post-purchase customer care.